Richmond Y. Wong

Note: You're viewing the simplified HTML version of this website! Click here to view the full website.

Navigation

Research Areas and Projects

I study "ethics work"—on the ground practices that technology workers, users, and other stakeholders use to surface and address values and ethical concerns related to technology—across different modes and sites of action. I utilize perspectives from human-computer interaction (HCI), computer supported cooperative work (CSCW), design and science & technology studies (STS). I use design as a method of inquiry by creating speculative design artifacts, conducting co-design activities, and using design to critically reflect on ethical issues. I also utilize qualitative methods including interviews, participant observation, and discourse analysis.

My prior, current, and future research projects each focus on a different site or mode of ethics work. In my future research, I plan to expand these projects by studying ethics work as it relates to: (1) technology practitioners' work, (2) users' everyday practices with Internet of Things technologies, and (3) new sites and modes of action for ethics work. Areas of my current and prior work are listed below.

Understanding User Experience Professionals' Ethics Work

This project studies how technology professionals--such as user experience (UX) professionals, product managers, or privacy professionals--attend to values and ethical issues as a part of their professional work. How are values and ethical issues conceptualized and addressed in their organizations? This research utilizes a mix of ethnographic, qualitative, and design-based methods to understand technology professionals' work practices. I'm currently recruiting participants for a study to understand how technologists address privacy in their work.

Selected publications:

Honorable Mention Award
Tactics of Soft Resistance in User Experience Professionals’ Values Work
Richmond Y. Wong. (2021)
Proceedings of the ACM Human-Computer Interaction, 5 (CSCW2)

Using Design Fiction Memos to Analyze UX Professionals' Values Work Practices: A Case Study Bridging Ethnographic and Design Futuring Methods
Richmond Y. Wong. (2021)
In Proceedings of the 2021 CHI Conference on Human Factors in Computer Systems (CHI’21)

Best Paper Award
Eliciting Values Reflections by Engaging Privacy Futures Using Design Workbooks
Richmond Y. Wong, Deirdre K. Mulligan, Ellen Van Wyk, James Pierce and John Chuang. (2017)
Proceedings of the ACM Human Computer Interaction (CSCW Online First). 1, CSCW, Article 111 (November 2017)

Developing Design Tools and Methods for Ethics Work

Addressing social values and ethics in the design of technical systems requires approaches beyond checklists. This project seeks to help build design tools and methods to support practitioners' ethics work. This project also seek to improve the capacity of design futuring methods to investigate the complexity of ethical issues by creating methods that connect speculative futures to current and historical realities.

Selected publications:

Timelines: A World-Building Activity for Values Advocacy
Richmond Y. Wong and Tonya Nguyen. (2021)
In Proceedings of the 2021 CHI Conference on Human Factors in Computer Systems (CHI’21)

Using Design Fiction Memos to Analyze UX Professionals' Values Work Practices: A Case Study Bridging Ethnographic and Design Futuring Methods
Richmond Y. Wong. (2021)
In Proceedings of the 2021 CHI Conference on Human Factors in Computer Systems (CHI’21)

Infrastructural Speculations: Tactics for Designing and Interrogating Lifeworlds
Richmond Y. Wong, Vera Khovanskaya, Sarah E. Fox, Nick Merrill and Phoebe Sengers. (2020)
In Proceedings of the 2020 CHI Conference on Human Factors in Computer Systems (CHI’20)

Vivewell: Speculating Near-Future Menstrual Tracking through Current Data Practices
Sarah Fox, Noura Howell, Richmond Wong and Franchesca Spektor. (2019)
In Proceedings of the ACM Conference on Designing Interactive Systems (DIS '19)

Design Inquiry Approaches to Privacy

Design approaches--such as participatory, value sensitive, speculative, and critically oriented design--provide opportunities to explore privacy and security in ways that view privacy and security as socially situated and multi-dimensional concepts. These approaches can be useful for designers, technologists, and policymakers to highlight potential risks early in the development process, and help foreground thinking of multiple conceptions of privacy and security.

Selected publications:

Honorable Mention Award
Bringing Design to the Privacy Table: Broadening "Design" in "Privacy by Design"
Richmond Y. Wong and Deirdre K. Mulligan. (2019)
In Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI'19)

Best Paper Award
Eliciting Values Reflections by Engaging Privacy Futures Using Design Workbooks
Richmond Y. Wong, Deirdre K. Mulligan, Ellen Van Wyk, James Pierce and John Chuang. (2017)
Proceedings of the ACM Human Computer Interaction (CSCW Online First). 1, CSCW, Article 111 (November 2017)

Real-Fictional Entanglements: Using Science Fiction and Design Fiction to Interrogate Sensing Technologies
Richmond Y. Wong, Ellen Van Wyk and James Pierce. (2017)
In Proceedings of the ACM Conference on Designing Interactive Systems (DIS '17)


Navigation: Home | Reserach Areas | Publications |

spinning globe gif

Thank you for visiting my webpage!

Back to full site

Image from Wikipedia, CC BY-SA